Order Withdrawal

Effective: 21 July 2026

1. Before dispatch

Cancellation requests submitted before your order leaves our seed desk are usually accepted without charge. Use Track & Support or email with your order number.

2. After dispatch

Once seeds are handed to the courier, cancellation is not possible. You may refuse delivery only where permitted by courier policy; refused seed orders may not qualify for refund if packets were returned damaged.

3. Partial cancellation

Removing individual items from a packed order is not supported after checkout. Place a new order for additional items instead.